Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-tierra-verde-texas.primarycareaid.com (hereafter referred to as “Elderly Care Tierra Verde Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://elderly-care-tierra-verde-texas.primarycareaid.com.
  2. All associated mobile and desktop applications.
  3. Any online services or products we offer through these platforms.
  4. Interactions between our users and our digital properties.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications or services as an authorized user.
  2. You visit our websites and engage with the content and features.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories include:

  1. Account Information: Details related to your registration and account creation.
  2. Payment Information: Data required for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Your financial records, banking details, or investment portfolios (if relevant).
  4. Purchase Information: Items you buy from us, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: Your geographical location information when using our services.
  7. Feedback: Comments, reviews, and ratings you provide to help improve our products and services.
  8. Social Media Information: Data collected from social media platforms when you interact with our content or share it.
  9. Product Information: Details about the products you show interest in or purchase.

We gather this data through various methods: user inputs, form submissions, browsing activities, device sensors, and third-party partners who assist us in delivering services.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website and applications, such as page navigation.
  2. Preference: Remembering your preferences, language settings, and display options.
  3. Analytics: Tracking website usage and gathering statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the information securely.

Security Measures

Elderly Care Tierra Verde Texas implements robust security measures to protect your personal data:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Restricting access to personal data only to authorized personnel who require it to perform specific tasks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Correcting inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Deleting or removing your personal data from our systems.
  4. Restriction: Limiting the use or processing of your personal data under certain circumstances.
  5. Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  6. Objection: Opposing the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Appeals and Complaints: Filing appeals or complaints with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team via the provided contact details.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to this policy or your personal data:

  • Email: contact@elderly-care-tierra-verde-texas.primarycareaid.com
  • Address: [Provide physical address]